Information for tenants

In recent months we have had to adapt to COVID-19 restrictions on the fly along with the rest of the country. While we’re still subject to certain requirements in Level 1, we’ve actually adapted some of our Level 4, 3 and 2 learnings to improve the ongoing services we provide landlords and residential tenants.

Getting your bond back at the end of a rental property tenancy is an important part of moving to a new house. Some tenants depend on their money being refunded in full to help them cover moving costs, while some overlook this vital step when ending their tenancy because they’re unsure how to apply for a bond refund.

New Zealand’s renting industry has changed dramatically over the last 40 years. Let’s look at six ways the industry has changed since the 1980s.

Before the Healthy Homes Standards (HHS) come into force on 1 July 2021, there is a more pressing deadline of 1 July 2020 that private landlords need to be proactively working to meet.

In addition to the new insulation standards that came into effect, July 2019 also saw new tenancy legislation passed regarding tenants’ liability for damage caused by careless behaviour.

Landlords should now be fully aware of (and taking swift steps to meet) the insulation-related legislation changes that came into effect on 1 July 2019.

Auckland’s traffic headaches, growing population and housing shortage and unaffordability continue to motivate its residents to up sticks and relocate elsewhere in God’s Zone. But where are they all going and why?

With the recent chlorination of Christchurch’s water supply, we’ve seen a directly correlated increase in the failing of hot water cylinders in the properties we manage. We thought we’d give you the lowdown on the chlorination issue as a whole, and let you know what signs to look out for to ensure your cylinder isn’t on the blink.

If you are new to renting, about to sign a new tenancy agreement or wondering what you need to do as you end a tenancy; there are lots of helpful tips available on the Tenancy Services website to aid you. Here, we offer a quick run-down with links to resources that will answer any questions you have.

Moving house is an inevitable part of our lives and can be very stressful without a little planning.  There is a lot to consider, whether you’re moving across town, to a new town/city or even to a new country and each will require a different plan of attack.