The First Avenue Service Guarantee

We are serious about our commitment to provide the best possible service to our property owners. We offer the following service guarantee to show that we mean this as a measure of our accountability to all customers.

  • We will do our utmost to see you achieve the highest return possible for your property
  • We're on call 24/7 - Your property is always in good hands.
  • Your interests are our prime concern. We work for you and our commitment is to always act in your best interests.
  • We will keep all information about you confidential.
  • Satisfaction Guaranteed - you have our word that if something's not right, we'll put it right.

We are serious about customer satisfaction and we encourage you to read our online reviews and ask the community about our reputation. In the unlikely event you should have a complaint, we are in accordance with Rule 10 Real Estate Agents Act (Professional Conduct and Client Care Rules) 2009. For more info, please see our complaint resolution page.

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